1. Who will settle the grievances of customers of banks?
a) Reserve Bank of India
b) State Bank of India
c) Local Courts
d) Ombuds Men

2. Where is the headquarters of SWIFT?
a) Hong Kong
b) Brussels
c) London
d) Mumbai

3. Section 14 of Banking Regulation Act, 1949?
a) Prohibits a banking company from creating a charge upon any unpaid capital of the company
b) Contains a system of licensing of banks by the R.B.I.
c) Provides that the subscribed capital of a banking company should not be less than one-half of its authorized capital.
d) None of these

4. Prospectus is issued by a Private Limited Company when it issues?
a) Debentures
b) Shares
c) Both debentures and shares
d) None of these

5. Drawing power in an account means?
a) Limit sanctioned
b) Value of security
c) Value of security minus unpaid stock
d) Value of stock minus unpaid stock minus margin

6. A and B have jointly hired a locker under “Either or Survivor” clause . A dies. The bank should?
a) Permit B to operate the locker
b) Seal the locker and open it only in the presence of B and A is legal representative
c) Permit operation by B and legal representative of A jointly
d) Not have allowed operation

7. _____function are the core activities of banking?
a) agency and general utility
b) borrowing and lending
c) accepting deposit and borrow money
d) lending and bill discounting

8. Every central bank has the monopoly right of?
a) moral suasion
b) note issue
c) direct action
d) credit regulation

9. Which bank operates on behalf of the SBI in Nigeria and was established in 1981?
a) SBI
b) RBI
c) ICICI
d) INMB

10. What was established in Kolkata on 1 st April 1935 in accordance with the provision of an act of the same name passed in 1934?
a) SBI
b) RBI
c) ICICI
d) IDBI