December 24 – National Consumers Right Day

National Consumers Right Day is observed across India on 24th December of every year. The date was chosen, because on this day the Consumer Protection Act, 1986 was enacted on this day in 1986. The day provides an unique opportunity to highlight the importance of the consumer movement and the need to make every consumer more aware of their rights and responsibilities.

How the day is celebrated?

The Consumer Protection and Action Committee (CPAC) celebrated the day by distributing complaints forms, information brochures and other consumer rights literature freely to the public.

What is the aim of the Act?

Consumer Protection Act 1986 aims to provide few rights to the consumers in order to save them from the damages caused to them due to different unfair trade practices.

More About the Act

  • Consumer Protection Act, 1986 ensures speedy and inexpensive settlements of consumer’s disputes.
  • The eight rights recognized under Consumer Protection Act, 1986 includes six rights of the consumers provided in the UN charter.
  • The rights under the Consumer Protection Act, 1986 flow from the rights enshrined in Articles 14 to 19 of the Constitution of India.
  • The act applies to all goods and services unless specifically exempted, which covers the private, public and cooperative sectors. It also provides speedy and inexpensive adjudication.
  • The Act envisages the promotion and protection of rights of consumers such as Right to Safety, Right to be informed, Right to Choose and Right to be heard.

What are the Six Rights?

  • Right to Protection
  • Right of Information
  • Right of Choice
  • Right of Hearing
  • Right of Redressal
  • Right of Education.

Did You Know?

The World Consumer Rights Day is observed on March 15, annually.


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